Fraport USA to manage retail in JFK terminal

RETAIL MANGERS: TWA Flight Center and JetBlue Terminal 5 at John F Kennedy International Airport in New York

Fraport USA, the American arm of the German airport company, has announced it will manage retail operations at one of New York John F. Kennedy International’s (JFK) terminals.

It will take over the concessions programme at Terminal 5 (T5), JetBlue’s home terminal, from April 1 and will be responsible for managing all shopping and dining areas. Fraport USA and JetBlue have said they will collaborate on further enhancing the range of shops and restaurants, including a diverse lineup of unique and local New York-inspired offerings.

Marty St. George, Executive Vice President, Commercial and Planning, JetBlue, said: “New York is our home and T5 is a reflection of who we are.

“We look forward to working with Fraport USA to further enhance the experience for our customers travelling through our state-of-the art home at T5. For nearly a decade, our customers have told us how much they enjoy their experience at T5 and even come early to shop, have a great meal or get some work done with free Wi-Fi. This experience will get even better with Fraport’s innovative approach and in-depth expertise focused on delivering a world-class experience.”

“Fraport USA will be working closely with JetBlue to take the passenger experience at JFK to the next level,” said Ben Zandi, president and CEO, Fraport USA. “Our master plan will provide a best-in-class airport experience reflective of New York’s vibrant culture and JetBlue’s position as one of the most respected and innovative airlines in the industry.”

The company is already the developer and manager of the retail, food and beverage operations at Baltimore/Washington International Thurgood Marshall Airport, Cleveland Hopkins International Airport and Pittsburgh International Airport.