Hong Kong International Airport minimises disruption caused by Super Typhoon
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Posted: 6 September 2024 | Gabriel Higgins | No comments yet
Super Typhoon Yagi caused disruption at Hong Kong International Airport causing 50 cancellations, but the airport has implemented various measures to ensure smooth operations for its passengers.
Flight operations at Hong Kong International Airport (HKIA) have remained relatively smooth while bracing the Super Typhoon Yagi, today. This follows from yesterday, (5 September 2024) were HKIA had to cancel 50 flights, while handling 916 flights. Airport Authority Hong Kong (AAHK) has been working closely with all relevant parties to implement various contingency measures. AAHK advises passengers to check with their airlines for the latest flight information and proceed to the airport only when their seats and flight times have been confirmed. Passengers can check HKIA’s website, or “My HKG” mobile app for the latest flight information.
A Government forecaster informed that: “Gale winds associated with Yagi are expected to affect the vicinity of the Pearl River Estuary tonight and tomorrow morning.” It has also been forecasted that the Typhon will remain in force till noon today by the latest.
What safety measures have been used for the Super Typhoon?
The airport has implemented the Queue Ticket System for taxis after No.8 Signal was issued, meaning strong storm winds. Passengers for now must obtain queue numbers via ticket machines or mobile app. Under this arrangement, passengers would not need to stand in the queue waiting for taxis. A temporary rest area has been set up in the terminal, providing 500 chairs, mobile charging stations and other facilities. The Passenger Care Team has also been deployed at the terminal, distributing supplies to passengers such as dry foodstuffs, bottled water and blankets. Restaurants and convenience stores at HKIA have extended their operating hours and stocked up extra food and beverages.
To ensure that the airport has sufficient staff to handle flights this morning, over 1,000 airport staff stayed at the airport last night, with over 500 staff spending the night at two rest centres provided by AAHK. Meanwhile, AAHK also provides a staff shuttle bus service between Tung Chung and the airport.
Related topics
Accidents and incidents, Air traffic control/management (ATC/ATM), Airport crisis management, Airside operations, Passenger experience and seamless travel, Risk Management Solutions, Safety, Terminal operations