IAR Spotlight on International Airport Summit 2024 Speakers

With the International Airport Summit 2024 set to take place on 13-14 November in Amsterdam, we take a look at some of the speakers in the spotlight for this exciting event.

Find out below what they will be exploring in their various sessions.

Tyronia Smith, Assistant General Manager Commercial Revenue, Hartsfield-Jackson Atlanta International Airport

Speaking on ‘Revolutionising the retail and F&B experience’

C: ATL.

After more than a decade since a wide-scale concessions programme revamp, Hartsfield-Jackson Atlanta is elevating the passenger retail and dining experience through a multi-phased and multi-year programme to revitalise over 300,000 sq ft of retail space through its ATL Skypointe Reimagined programme. Tyronia will be discussing how they are ensuring innovation in the concepts and that local and minority-owned businesses can enter the concessions space to ensure outlets that cater to their passenger’s needs, expectations, preferences and evolving shopping habits.

Fred Lam, Chairman, Hong Kong International Airport

Speaking on ‘Future workforce: Attracting and retaining staff to build a strong pipeline of talent’

C: HKIA.

Join Fred Lam to discover how Hong Kong International Airport (HKIA) is pioneering solutions to the global challenge of workforce shortages. HKIA’s approach includes a comprehensive 10-year technology roadmap, harnessing the power of AI, robotics, and automation to reduce their reliance on manual labour and enhance operational efficiency.

Furthermore, the airport recognises the importance of attracting and retaining talent by investing in their employees’ wellbeing. To this end, HKIA has created a state-of-the-art staff clubhouse, featuring amenities such as relaxation rooms, sports courts, a gym, BBQ area, and dedicated spaces for yoga and table tennis.

Join Fred to discover how these initiatives are transforming HKIA into a model of technological innovation and employee-centric culture, setting a new standard for airports worldwide.

Chris Woodroofe, Managing Director, Manchester Airport

Presenting a case study on ‘Installing cutting-edge security technology’

New scanners are being implemented to detect prohibited items with greater accuracy, which will make air travel safer and easier for passengers. The security experience is getting smoother as liquid limits increase and passengers can keep laptops and tablets in their bags. But with new equipment putting new pressures on airport teams, here’s what to expect:

• New technology and the impact on passengers and airport security
• Embracing innovation and being early adopters of new tech
• Overcoming the challenges of delivering major upgrades in a live operational environment

C: MAG.

Join Chris Woodroofe, Managing Director of Manchester Airport as he discusses the diverse challenges in implementing this technology within the three very different airports operated by Manchester Airports Group: Manchester, London Stansted and East Midlands Airport.

Read all the latest news about the International Airport Summit here.

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