Schiphol launches app for Apple Watch

Schiphol launches app for Apple Watch

Apple Watch wearers can download Schiphol’s newly developed app. This application allows travellers to quickly and easily access the latest information about their flight on their wristwatch. This includes departure and arrival times, the departure hall and gate they need to go to, and the up-to-date status of their flight. 

Schiphol aims to make travellers’ experience as stress-free as possible. Over the past months, the airport has been investing in and working hard on the development of its digital channels. More than 1.6 million travellers have downloaded the Schiphol app onto their iPhone or Android device this year. Figures show that 30% of iPhone users have paired an Apple Watch. The development of this app for these watches was therefore a logical next step.  

Applying AI

By applying smart and self-learning algorithms (AI), Schiphol makes the departure, transfer and arrival processes more transparent and predictable. Thanks to these sources of data, travellers can receive changing recommendations and insights into their journey through the Schiphol app.

“In the past year, we have installed thousands of motion sensors in the ceiling in the departure and arrival halls. By applying self-learning algorithms, we are getting better and better at predicting crowds and waiting times. Our ambition is to make the entire journey, from home to holiday destination and back again, transparent and predictable.” David de Vries, Product Owner Schiphol App