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Issue 2 2020

The benefits of a new baggage management system

29 July 2020 | By Dainius Čiuplys - Vilnius Airport

New self-service baggage drop-off stations are to be implemented at Vilnius Airport, details Dainius Čiuplys, Director of Vilnius Airport, to decrease check-in times.

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Combining algorithms and change management at Copenhagen Airport

28 July 2020 | By Louise Gro Trads-Ravig, Samuel í Hjøllum Rude

Samuel í Hjøllum Rude and Louise Gro Trads-Ravig from Copenhagen Airport demonstrate the benefits of using algorithms and change management together to gain the desired value of optimisation within baggage handling.

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Conveying baggage and brand at Orlando International Airport

28 July 2020 | By Jody Summers

Jody Summers details how Orlando’s South Terminal’s individual carrier system will enhance capacity, efficiency and the passenger experience.

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The International Air Transport Association’s view on seamless travel

27 July 2020 | By Pierre Charbonneau - the International Air Transport Association (IATA)

Pierre Charbonneau, Director – Passenger at IATA, offers an insight into the various projects that are being worked on to secure a seamless airport experience.

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The needs of the passenger have fundamentally changed

24 July 2020 | By Konrad Best - Munich International Airport

International Airport Review spoke to Konrad Best, Vice President – Digital at Munich Airport, to find out how the German airport is striving to secure a seamless travel experience.

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To cater for a passenger, you have to understand the passenger

23 July 2020 | By Carlos Eduardo Gomes Souza - Brazilian Ministry of Infrastructure

Carlos Eduardo Gomes Souza, Airport Performance Coordinator at Brazil’s Ministry of Infrastructure, explains the process behind the Brazilian passenger satisfaction survey and the beneficial results that it created for the country’s airports.

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Visualising the sky better at Jersey Airport’s remote air traffic control tower

5 May 2020 | By Peter Moore - Jersey Airport

With air traffic control on the cusp of a digital revolution involving remote towers, Jersey Airport’s Air Traffic Controller, Peter Moore, explains how the airport overcame some of the challenges involved, including the use of eye-tracking technology.

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Integrating risk, response, recovery and resilience at an airport

4 May 2020 | By Dr. KJ Devasia - Bengaluru International Airport Limited

Dr. KJ Devasia, General Manager and Head of Enterprise Risk and Corporate Resilience at Bengaluru International Airport Limited (BIAL), details how aviation should begin to implement unique crisis management models to improve the industry’s safety.

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NAV Portugal addresses the need for climate-change initiatives

1 May 2020 | By Susana Simão - NAV Portugal

Susana Simão, within the Quality and Environment Department at Portugal’s ANSP, discusses the company’s plans to make the 2020s the decade of sustainability.

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Optimising gate management at Seattle-Tacoma International Airport

30 April 2020 | By Tim Toerber - Seattle-Tacoma International Airport

Tim Toerber, Airline Resource and Scheduling Manager at Seattle-Tacoma International Airport (SEA), discusses how the airport’s gate optimisation project has led SEA to become the most efficient airport in the U.S. from a gate management perspective.

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SEA Milan Airports: At the centre of the COVID-19 pandemic

29 April 2020 | By Armando Brunini - SEA Milan Airports

As we are all aware, Italy has been one of the most affected countries during the COVID-19 pandemic. Armando Brunini, CEO of SEA Milan Airports, spoke to International Airport Review regarding how the airports are operating during this crisis.

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Issue 2’s Seamless Travel In-Depth Focus

29 April 2020 | By International Airport Review

Securing seamless travel experiences is no easy task, however one that many airports are striving to achieve.

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Embrace the opportunity social media presents for airports

28 April 2020 | By Kevin Cullinane - Cork Airport

Kevin Cullinane, Head of Communications at Cork Airport, explains how airports should leverage social media platforms to communicate with passengers effectively.

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How is urban air mobility going to emerge in the aviation industry?

27 April 2020 | By Tara Nolan (International Airport Review)

The increasing number of manned or unmanned aircraft operating simultaneously within urban areas will require entirely new approaches to air traffic management.

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How Edmonton International Airport leveraged the COVID-19 crisis

24 April 2020 | By Kirstan Jewell - Edmonton International Airport, Tara Mulrooney - Edmonton International Airport

Kirstan Jewell and Tara Mulrooney summarise how, for Edmonton International Airport (EIA), the COVID-19 crisis has provided a platform for it to build on its digital maturity and increase its digital capabilities.

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Issue 2 2020