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COVID-19 screening centre to open at London Gatwick Airport
The facility will offer COVID-19 PCR swab tests to passengers, employees based at Gatwick and the general public, including local residents.
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Terminal Operations
Here, International Airport Review explores the various terminal operations that occur within an airport.
Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.
Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.
Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.
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COVID-19 testing facilities to open at Dublin Airport
The two facilities, which will be operated by Randox and RocDoc, will offer the option of either a drive-through or walk-in test and PCR or LAMP testing.
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Contactless has become the new airport buzzword
Protecting passengers and staff from COVID-19, Bangalore International Airport Limited emphasises the importance of minimising physical contact during the airport journey.
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14 Groupe ADP airports receive ACI Airport Health Accreditation
Groupe ADP's airports in Paris, Madagascar, Turkey, Saudi Arabia, India and Croatia, among others, have been awarded the ACI accreditation.
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Creating a touchless airport experience at Avalon Airport
Following Avalon Airport’s decision to implement touchless self-service technology – for the first time in Australia – in May 2020, International Airport Review spoke to the airport’s CEO, Justin Giddings, to find out how this technology may affect the airport experience.
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Helsinki Airport continues Terminal 2 expansion project
The project consists of a terminal extension and development of associated outdoor areas at Helsinki Airport, including two new parking garages and a weather-protected passageway.
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Passengers doing it for themselves at Budapest Airport
Budapest Airport’s Chief Commercial Officer, Kam Jandu, illustrates how Budapest passengers can take control of their own airport journey, even during the COVID-19 pandemic.
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Employment best practices in airport areas
The DREAAM project was formed in 2018 to exchange employment best practices in airport areas. Alexandra Covrig, Senior Project Manager at the Airport Regions Council (ARC), explains the project’s findings.
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LAX to accelerate Sky Way transformation project by 18 months
The transformation project is estimated to be completed 18 months ahead of schedule due to efficiencies gained by lower passenger traffic at LAX and throughout the country.
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Abu Dhabi Airport to trial AI-powered enhanced ‘Smart Travel’ system
Abu Dhabi Airports' new enhanced system will mitigate crowding, facilitate social distancing amid COVID-19 and shorten queues.
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Why Performance Based Oversight, SeMS and professionalisation of training are imperative for the aviation sector
Kirsty Wells, SeMS Programme Lead, and Nina Smith, Head of Training and Human Factors at the Civil Aviation Authority (CAA), discuss the move towards Performance Based Oversight and how SeMS is the stepping stone in achieving this, alongside the professionalisation of training.
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Dublin Airport submits plans for terminal redevelopment works
With certain elements of Dublin Airport's Terminal 1 beginning to reach the end of their life, the airport is now seeking planning permission for necessary redevelopment works.
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Miami International Airport launches two new accessibility initiatives
Miami Airport has become the 10th U.S. airport to implement the Hidden Disabilities Sunflower Lanyard initiative for its passengers, and has launched a second multi-sensory room.
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The new airport security sector in a post-COVID-19 world
Sylvain Lefoyer, Deputy Director in charge of Aviation Security and Facilitation in the Air Transport Bureau of the International Civil Aviation Organization (ICAO), details the future outlook for airport security post-COVID-19.
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ACI World 2020 General Assembly publishes COVID-19 support resolution
ACI has adopted the resolution to support recovery by urging airports to implement best practices for the accommodation of health measures in accordance with global and regional guidance.
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