List view / Grid view

Terminal Operations

Here, International Airport Review explores the various terminal operations that occur within an airport.

Some of these operations will be focused on securing a seamless passenger experience, others on ensuring security, increasing revenues or reducing environmental impact. Regardless of the aim, these initiatives are integral to the daily operation of an terminal, and in the long term, for the success of the airport.

Whether an airport is an international hub or a small regional airport, the terminal must function efficiently, passengers must be well catered for and staff must be happy. A negative terminal experience could be detrimental to the airport, and so operations must be optimised and new methods considered. These include new technologies, data-sharing between stakeholders, collaboration, airport management systems, and much more.

Gatwick Airport previously said terminal operations was “the heartbeat of the airport”. This section of the website will provide you with information that you can use to ensure your airport keeps beating.

news

Lithuanian Airports seek international retail convenience store operator for growing commercial space

8 March 2024 | By International Airport Review

The selected partner will operate convenience stores at all three of the country’s airports.

article

Transforming airport safety culture and occupational health

5 March 2024 | By Amanda Owen

Amanda Owen MBE London Heathrow Airport’s Health, Safety and Wellbeing Director, details the airport’s approach to occupational safety and what the airport does to guarantee passengers’ security.

article

Veovo partners with Amorph Systems for LiDAR

4 March 2024 | By Veovo

Collaboration provides unmatched accuracy and flexibility in monitoring passenger movement, occupancy and dwell times – improving efficiency and experiences.

news

Sydney Airport reforms represent a win for efficiency, competition, and passengers

1 March 2024 | By International Airport Review

The reforms represent the first enhancements in 27 years to the rules that govern how Sydney Airport operates.

news

Changi Airports International signs agreement to manage Vietnam’s Cam Ranh International Airport Terminal 2

29 February 2024 | By International Airport Review

The agreement will manage Cam Ranh International Terminal’s non-aeronautical businesses and support the growth of Cam Ranh International Airport’s international route development.

article

A colourful wayfinding redesign at El Dorado Airport

28 February 2024 | By Kleyton Peixoto Mendes, Martha Puerto Prieto, Victor Alfedro Sanchez Messier

International Airport Review discovered in Issue 4 how colour-coding and strategic planning transformed travel for passengers at El Dorado Airport in Bogotá, Colombia.

news

Heathrow Airport “comes together” to mark 60 years since The Beatles’ first North America trip

27 February 2024 | By International Airport Review

Heathrow colleagues came together to recreate three of The Beatles’ most famous album.

news

Greater Orlando Airport Authority to enhance main terminals areas

22 February 2024 | By International Airport Review

The Greater Orlando Aviation Authority will issue for the refurbishment of the interiors at Airsides 1 & 3 and the interior refurbishment of Levels 1 & 2 at Terminals A & B.

video

Exciting ‘green’ and innovative developments happening at Zurich Airport

19 February 2024 | By Chunekshi Wimalasuriya, Florian Raff

Florian Raff, the Head of Aviation Development and Statistics at Zurich Airport gave an overview about the exciting developments happening at the airport.

news

Abu Dhabi International Airport has been renamed to Zayed International Airport

12 February 2024 | By International Airport Review

The change was made to honour one of UAE's founding fathers, the late Sheikh Zayed bin Sultan Al Nahyan.

news

John Glenn Columbus International Airport progresses with terminal project

9 February 2024 | By International Airport Review

The Columbus Regional Airport Authority progresses on the new terminal project for John Glenn Columbus International Airport.

news

Denver International Airport celebrates opening of new west security checkpoint

6 February 2024 | By International Airport Review

Denver International Airport celebrated the completion of the West Security Checkpoint on 05 February 2024.

news

Hollywood Burbank Airport breaks ground on new passenger terminal

31 January 2024 | By International Airport Review

The Burbank-Glendale-Pasadena Airport Authority broke ground on convenient passenger terminal at Hollywood Burbank Airport.

news

Denver International Airport announces arrival of new train car

12 January 2024 | By International Airport Review

Denver International Airport (DEN) announced the arrival of the first new train car from manufacturer Alstom.

news

A new pharmacy opens in the arrivals hall of Helsinki Airport

8 January 2024 | By International Airport Review

A new pharmacy has opened in the arrivals hall of Helsinki Airport in January 2024. The pharmacy offers prescription medication.

Cookie	Description
cookielawinfo-checkbox-advertising-targeting	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertising & Targeting".
cookielawinfo-checkbox-analytics	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-necessary	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	This cookie is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Performance".
PHPSESSID	This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
viewed_cookie_policy	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
zmember_logged	This session cookie is served by our membership/subscription system and controls whether you are able to see content which is only available to logged in users.

Cookie	Description
cf_ob_info	This cookie is set by Cloudflare content delivery network and, in conjunction with the cookie 'cf_use_ob', is used to determine whether it should continue serving “Always Online” until the cookie expires.
cf_use_ob	This cookie is set by Cloudflare content delivery network and is used to determine whether it should continue serving “Always Online” until the cookie expires.
free_subscription_only	This session cookie is served by our membership/subscription system and controls which types of content you are able to access.
ls_smartpush	This cookie is set by Litespeed Server and allows the server to store settings to help improve performance of the site.
next-i18next	This cookie is served by the Swapcard app/website to detect and store the user’s language.
one_signal_sdk_db	This cookie is set by OneSignal push notifications and is used for storing user preferences in connection with their notification permission status.
YSC	This cookie is set by Youtube and is used to track the views of embedded videos.

Cookie	Description
bcookie	This cookie is set by LinkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
GPS	This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location
lang	This cookie is set by LinkedIn and is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	This cookie is set by LinkedIn and used for routing.
lissc	This cookie is set by LinkedIn share Buttons and ad tags.
nQ_cookieId	This cookie is served by the Swapcard event app/website and uniquely identifies the user’s session.
nQ_visitId	This cookie is served by the Swapcard app/website and uniquely identifies the user.
vuid	We embed videos from our official Vimeo channel. When you press play, Vimeo will drop third party cookies to enable the video to play and to see how long a viewer has watched the video. This cookie does not track individuals.
wow.anonymousId	This cookie is set by Spotler and tracks an anonymous visitor ID.
wow.schedule	This cookie is set by Spotler and enables it to track the Load Balance Session Queue.
wow.session	This cookie is set by Spotler to track the Internet Information Services (IIS) session state.
wow.utmvalues	This cookie is set by Spotler and stores the UTM values for the session. UTM values are specific text strings that are appended to URLs that allow Communigator to track the URLs and the UTM values when they get clicked on.
_ga	This cookie is set by Google Analytics and is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. It stores information anonymously and assign a randomly generated number to identify unique visitors.
_gat	This cookies is set by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gid	This cookie is set by Google Analytics and is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.

Cookie	Description
advanced_ads_browser_width	This cookie is set by Advanced Ads and measures the browser width.
advanced_ads_page_impressions	This cookie is set by Advanced Ads and measures the number of previous page impressions.
advanced_ads_pro_server_info	This cookie is set by Advanced Ads and sets geo-location, user role and user capabilities. It is used by cache busting in Advanced Ads Pro when the appropriate visitor conditions are used.
advanced_ads_pro_visitor_referrer	This cookie is set by Advanced Ads and sets the referrer URL.
bscookie	This cookie is a browser ID cookie set by LinkedIn share Buttons and ad tags.
IDE	This cookie is set by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
li_sugr	This cookie is set by LinkedIn and is used for tracking.
UserMatchHistory	This cookie is set by Linkedin and is used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
VISITOR_INFO1_LIVE	This cookie is set by YouTube. Used to track the information of the embedded YouTube videos on a website.

Latest News

Terminal Operations