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Schiphol Airport introduces click and collect retail service
Up to two hours before departure, either from home or on their way, passengers travelling through Schiphol can view and reserve products online before purchasing them at the airport.
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Revenues
In March 2019, it was reported that global airport revenues grew 6.2 per cent to US$172.2 billion, comprised of 55.8 per cent aeronautical revenue, 39.9 per cent non-aeronautical and 4.3 per cent non-operating. The aeronautical means include the terminal, landing and passenger fees paid by airlines.
Money can also be made through many other aspects within an airport’s operation, for example, car parking fees, retail concessions, real estate and advertising.
Regarding non-aeronautical revenues, a large part of course lies with the duty-free shops and restaurants available in a terminal. It is recognised within the industry that a happy passenger is more likely to be a spending passenger, and so it can be argued that an airport’s revenue strongly relies on securing a high-quality passenger experience.
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London Luton Airport selects Veovo Revenue Management to automate billing and fuel growth
The Veovo solution will give London Luton Airport greater control and flexibility over airline billing and deals to maximise growth potential.
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Bringing IoT to the passenger experience makes airports smarter
Seating areas with seamlessly embedded IoT systems can restore passenger confidence and boost airport revenues.
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International Airport Review Advisory Board Meeting Report
Earlier this year, we met with the International Airport Review Advisory Board to discuss the state of the aviation industry. The result is this detailed report which is free for subscribers to download.
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AAA survey finds strong demand for Australian domestic air travel
The survey conducted by AAA found that the Australian government's Tourism Aviation Network Support programme has succeeded in increasing demand for domestic air travel.
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Gatwick Airport’s revival critical to recovery of the region’s economy according to new reports
Two new reports have outlined that a revived Gatwick Airport would support the region’s economic recovery and diversification.
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Air traffic management: From crisis to crisis
Duncan Auld, President and CEO of the International Federation of Air Traffic Controllers’ Associations (IFATCA), argues that the aviation industry needs to look at airspace design, defragmentation and procedures, and make substantial improvements to air traffic management, if it wishes to avoid a slow post-crisis recovery.
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Aviation’s Post-Crisis Recovery Series: Singapore Changi Airport
As part of International Airport Review’s exclusive series, the Managing Director of Airport Operations Management at Singapore Changi Airport, Jayson Goh, explains how having a zero-contact terminal is a key part of several measures which are ensuring the safety of both passengers and airport staff.
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AOA calls for extension to UK government’s ‘green list’ to ensure a successful industry restart
AOA's Chief Executive, Karen Dee, has stressed that the UK's "economic recovery hinges upon allowing the safe re-opening of international travel."
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Airport communities: A key ingredient for a successful air cargo industry
Glyn Hughes, Director General of The International Air Cargo Association (TIACA), discusses the key role that the air cargo industry has played during the COVID-19 pandemic, including the continued transportation of the vaccine, and why airport communities are so important in ensuring the efficient and successful function of air cargo.
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Philadelphia and Heathrow sign MoU to collaborate on COVID-19 recovery
Philadelphia and Heathrow will collaborate to boost passenger numbers, implement innovative measures and increase international cooperation.
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CAC welcomes update on federal government aid for Canadian airport sector
The Canadian Airports Council has welcomed new details on government financial aid, but has stressed that the Canadian government must be prepared to take further action.
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Heathrow calls for UK government to review ‘green list’ countries
Heathrow has called for the UK government to review the countries that have been deemed as 'green' under the new travel traffic light system for England, stating that the current 'green list' is "overly cautious".
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Global air cargo demand reaches highest level since 1990 in March 2021
Global air cargo demand experienced an increase of 4.4 per cent in March 2021 compared to March 2019, the highest level since records began in 1990.
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Global passenger traffic experiences slight growth in March 2021
Although global passenger traffic is still drastically below pre-crisis levels, March 2021 experienced a slight uptick compared to February 2021.
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