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ACI World predicts 10% passenger traffic growth in 2024
ACI World predicts global passenger traffic will grow by 10% in 2024, reaching 9.5 billion travellers, according to its newly released Annual World Airport Traffic Report.
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Passenger Experience
A satisfied passenger is vital if an airport wishes its revenues to increase, traffic to grow, and reputation to remain esteemed. This is achieved by providing customers with a high-quality passenger experience.
‘Seamless travel’ is a term frequently being used to describe the optimum passenger experience, meaning a traveller can complete the entire airport journey without experiencing delays, disruption or confusion.
Self-service technology, predictive analysis, artificial intelligence, real-time information and data-sharing are just some of the digital concepts airports around the world are deploying in an attempt to achieve a seamless passenger experience.
International Airport Review, within this core topic, endeavours to provide case studies on how airports from all corners of the world are working on improving their passengers’ experience. This covers both inside the terminal, and initiatives implemented outside of the terminal that focus on ensuring the passengers’ arrival to the airport is as easy as possible.
This is a key theme in the airport industry that must not be overlooked: As passenger expectations evolve, an airport’s response must do so too.
article
Bridging the gap: The future of intermodality between airports and rail
For International Airport Review, Helena Hill and Matt Mullen explore how integrating aviation, rail and other modes can create seamless travel experiences. Discover the challenges, opportunities and the transformative potential of a unified, customer-centric approach for the UK's transport system.
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Oryx Airport Hotel at Hamad International Airport wins multiple hospitality awards
The Oryx Airport Hotel at Hamad International Airport has been named “Most Hygienic Hotel in Qatar” at the 2024 Haute Grandeur Hotel Awards, alongside other global and regional honours.
podcast
Attracting a new demographic to Flamingo Airport
Tune in to discover how Flamingo Airport is navigating the skies of progress.
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Salvador Bahia Airport offers passengers a virtual tour of its Sustainability Complex
Salvador Bahia Airport offered passengers a virtual tour of its Sustainability Complex, which has reduced its carbon emissions by 89% and water use by 40%, since 2018.
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Computed tomography technology will be installed across several Canadian Airports
The Canadian Air Transport Security Authority has announced that it will install computed tomography technology across several Canadian airports over the next few years.
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FAA awards $2.5 million to Ontario International Airport for carbon reduction efforts
The FAA has awarded Ontario International Airport $2.5 million to reduce its carbon footprint by upgrading to energy-efficient Pre-Conditioned Air units, furthering the airport's sustainability efforts.
podcast
Unlocking airport growth: Inside Newcastle’s aviation strategy
Listen to this exclusive podcast which was recorded at Routes Europe 2024.
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Curb to Gate: Smart Airports eReport 2024
Read this exclusive free report on the smart technology shaping the airports of tomorrow.
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Passengers can experience the Kelp Forest now at Ontario International Airport’s Terminal 4
Ontario International Airport has in collaboration with the California Science Centre, set up an event for passengers to experience the Kelp Forest, as part of its efforts to create unique experiences for travellers.
news
Gold Coast Becomes Most Connected Australian City to New Zealand
Queensland Airports limited have signed a deal with Qantas Group to open up new routes from June 2025, that will connect the Gold Coast Airport to Hamilton and Dunedin in New Zealand.
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IAR Spotlight on International Airport Summit 2024 Speakers
We take a closer look at some of the speakers confirmed for the International Airport Summit and what they will be speaking about during their panels.
news
New report shows economic growth for airports due to sports and music tourism
Sports and music tourism has seen huge growth with high projections for the future, with sports fans spending the most on travel, according to latest report by Collinson International that benefit the airport economy.
news
Salvador Bahia Airport will renovate its food court with Bahian culture at the forefront of its design
Salvador Bahia Airport will renovate its food court with an increased capacity of 20%, with construction taking place from September to December, in two stages to mitigate disruption.
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London Heathrow Airport wins title of ‘most connected’ airport for second year running
London Heathrow Airport have won for a second year in a row the title of most connected airport in the world, by world leading analysis OAG.
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