International Airport Review – Issue 4, 2018
In this issue: using technology to improve passenger experience, security issues and how to mitigate the insider threat, and next generation baggage handling at San Francisco.
List view / Grid view
In this issue: using technology to improve passenger experience, security issues and how to mitigate the insider threat, and next generation baggage handling at San Francisco.
When it comes to regulating the aviation industry, focusing on an organisation’s performance can pay large safety dividends, says Stephanie Shaw, the UK Civil Aviation Authority’s Head of Performance Based Regulation, in this the final article in our July safety series.
Roger Koukkoullis, Operations & Safety and Commercial Director at the AOA, reflects on the UK Airports Safety Week, now in its third year, and its interest to the international community of airport professionals and safety experts.
In February 2018, the European Aviation Safety Agency (EASA) published the first formal proposal to regulate the safe operations of small civil drones in Europe. As part of International Airport Review's safety series. Dominique Fouda, Head of Communications and Quality at EASA, outlines the proposed new rules.
Safety is key to all airport operations, but with various stakeholders each using their own systems and complying to their own ideas of best practice, it’s not simple. David Cross, Ground Operations Quality & Safety Manager at easyJet, explains in this, the first article from our safety series to be…
Melbourne Airport is Australia’s busiest 24/7 airport, welcoming more than 35 million travellers annually. Chief of Aviation, Simon Gandy, explains the fundamental role security will play in enabling the airport’s continued growth and vision for the future, not least through the expansion of the airport’s international security screening facility.
With the demand for air travel set to double over the next two decades, airports must embrace innovation – as both a solution to increasing efficiencies and to improve passenger satisfaction. Chris Gilliland, Director of Innovative Travel Solutions at Vancouver Airport Authority, reveals the airport’s pioneering BORDERXPRESS and CHECKITXPRESS deployments.
Julia Schmidt, Manager of Innovation and Digitisation at Munich Airport, reveals the airport’s innovative use of robotics equipped with artificial intelligence to benefit the passenger experience, with the creation of Josie Pepper.
Transportation accounts for the largest share of critical communications adopted in the business-critical sector. Tony Gray, Chief Executive of The Critical Communications Association (TCCA), reveals the role that critical communications plays in the airport industry.
Crowded ramps are commonplace in today’s airports, and with limited or no space available to expand, airports are increasingly turning to existing resources to help relieve ramp pressures. Ricardo Aitken, Stuart Matheson and Ronald Schaefer from IATA Consulting, reveal four strategic controls for managing multiple ground handling stakeholders.
As one of the world’s largest air services providers offering ground handling, in-flight catering and cargo across five continents, dnata is no stranger to the challenges of airside operations. In an exclusive interview, Janis Balkens, dnata’s VP of Commercial at International Airport Operations, reveals how ground handlers can prepare for…
Ground handlers are a crucial part of an airport’s day-to-day operations. In an exclusive interview with Mie Rajcic, Airside Compliance and Safety Manager at Copenhagen Airports A/S, we discuss how airports can remain efficient and safe whilst driving their business, and the role that automation plays airside.
Orlando Melbourne International Airport set about an ambitious plan to rehabilitate the airport’s three runways in just one year. With the project needing to have minimal impact on the airport’s legacy airlines, tech titan tenants, seasonal airlines and community operations, it was a tall challenge. Executive Director, Greg Donovan, reveals…
In an effort to optimise overall operational efficiency, Brussels Airport embarked on a project to centralise their services to the benefit of both passengers and staff. Arnaud Feist, CEO of Brussels Airport Company, outlines the project.
December 2019 will see the opening of Scandinavian Mountains Airport – the world’s first new airport to be built without a traditional tower. The airport will instead use remote tower services based at Sundsvall Timrå Airport, approximately 350km to the east. Brett Weihart, CEO of Scandinavian Mountains Airport AB, reveals…