The voice of the passenger is key to operating an airport effectively
New technologies – and the data they provide – can better inform decision making, keep operations up to date and ensure the passenger is content.
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Articles
Changing the face of travel
Colleen Manaher, Executive Director – Planning, Programme Analysis and Evaluation at U.S. Customs and Border Protection, discusses how biometrics hold the key to the future regarding the air travel industry’s development, and what this means for the millions of passengers that travel each year.
Using biometrics in multiple stages of the passenger’s journey
For our Guide to Biometrics, International Airport Review spoke to Simon Wilcox, Programme Manager for Automation at Heathrow Airport, to find out how biometrics are capable of providing a more efficient and secure journey.
Within aviation security, mitigating measures must be sustainable
As new security threats impose themselves on airport systems – including drones, insider threats, cyber-hackers and planned acts of terrorism – International Airport Review spoke to three individuals involved in the security sector to explore their views of airport security, their visions for the future, and the advice they can…
Just because we can, should we?
With a mission to promote the responsible and ethical use of biometrics, Isabelle Moeller, Chief Executive of the Biometrics Institute, questions whether the industry is waiting for one main player to discover how to manage biometrics at the border, and offers advice on how to get there quicker.
Sustainability Series: Yet more drone disruption set for Heathrow
Labelled 100 per cent safe and 100 per cent illegal, the plight of the drone comes back to haunt Heathrow Airport as more climate activists demand their voices are heard.
Shaping the airline of the future
Dr. Atsushi Iwata, the Vice President of NEC’s Safer City Solutions Division, explains how biometric services can play a key role in creating a better end-user experience for air passengers, and how NEC has played a key role in helping airlines undertake this digital transformation.
Adapting airside operations for the world’s largest passenger airliner
Following the successful arrival of the A380 at Glasgow Airport, International Airport Review, spoke to Mark Johnston, the airport’s Managing Director, to discuss how airside operations and infrastructure had to be adapted to host the world's largest passenger airliner.
In the balance: Global air transport demand in 2018 and 2019
For International Airport Review, Angela Gittens, Director General of ACI World, previews the World Airport Traffic Report prior to its official publication.
Ensuring safety within ground operations during the age of automation
Safety is supposed to be everyone’s top priority in the world of airports, airlines and ground service providers. However, as Wayne Anaka, President of AVCON, highlights, in reality safety is having to compete with on-time performance and profitability.
Redeveloping Gold Coast Airport to face the future
In a bid to ensure the longevity of the airport, this Gold Coast Airport expansion will increase capacity and secure the airport's place in the future of aviation. Carl Bruhn, Queensland Airports Limited Executive General Manager Property and Infrastructure, explains more.
Efficient connections equals an effective national network
Working smarter is allowing airports to facilitate more passengers with the existing facilities. However, as Caroline Wilkie, Chief Executive Officer, Australian Airports Association, highlights, with demand for air travel intensifying, infrastructure solutions are necessary to ensure the industry has the capacity to meet passenger needs.
Sustainability Series: Is a new airport what Peru needs?
Erecting an airport at an UNESCO world heritage site seems more than slightly counter-intuitive and the current construction work in Peru forces us to question if aviation is in fact sustainable.
Understanding the data marketplace to develop new revenue streams
Developing new non-aeronautical revenue streams by investing in the digital future is key to hedging risks and profiting from increasing potentials.
Designing an airport to be more than just a gateway
Jewel Changi is not just a functional airport building, designed to move people through quickly so they can reach their destination. It was designed to be the destination.
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