List view / Grid view

Articles

International Airport Review Issue 4 2021

17 August 2021 | By

In this jam-packed issue we feature articles from industry experts on a range of topics including: contactless technology; resilience and recovery; noise management; airport economics; digital identities; security culture; baggage operations; winter operations and also, an event review of our hugely successful Airport of the Future Online Summit which took…

Integrating drone operations at airports

11 August 2021 | By

Drones are a potential game-changer for airport operations – particularly because they can cover ground and reach heights faster than ground-based human teams. Today, as commercial drone usage is becoming ever more mainstream, what challenges do airports face in integrating these very useful tools safely and efficiently, and how can…

Resilience and a quick reaction during the coronavirus pandemic

2 August 2021 | By

On 1 June 2021, Quito International Airport celebrated the first anniversary of its resumption of operations after an all but total industry-wide shut down due to the COVID-19 pandemic. Ramón Miró, Quiport's new President and CEO, reveals how this airport became the first in Latin America to resume operations during…

Remote towers: A pivotal moment

28 July 2021 | By

Conor Mullan, Associate Member Representative on the Civil Air Navigation Services Organization’s (CANSO) Executive Committee and Managing Director of Think Research, discusses the progress that CANSO members have made on remote and digital towers in the last 10 years, what direction the concept might take from here and how members…

Introducing Clyde: The voice and chat bot

27 July 2021 | By

Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.

Implementing ORAT during COVID-19: Montreal’s approach

26 July 2021 | By

In the third and final instalment of an exclusive mini-series by International Airport Review, Sarah Talbot, Project Manager and Airport Planner at ADM Aéroports de Montréal, discusses the intricacies of implementing ORAT within the airport’s major infrastructure projects.