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Resilience and a quick reaction during the coronavirus pandemic

2 August 2021 | By

On 1 June 2021, Quito International Airport celebrated the first anniversary of its resumption of operations after an all but total industry-wide shut down due to the COVID-19 pandemic. Ramón Miró, Quiport's new President and CEO, reveals how this airport became the first in Latin America to resume operations during…

Remote towers: A pivotal moment

28 July 2021 | By

Conor Mullan, Associate Member Representative on the Civil Air Navigation Services Organization’s (CANSO) Executive Committee and Managing Director of Think Research, discusses the progress that CANSO members have made on remote and digital towers in the last 10 years, what direction the concept might take from here and how members…

Introducing Clyde: The voice and chat bot

27 July 2021 | By

Fraser Ralston, Group Head of Digital at AGS Airports, explains how Clyde uses artificial intelligence to understand passengers’ questions and to provide answers, as well as how ‘he’ is furthering the AGS digital passenger experience agenda.

Implementing ORAT during COVID-19: Montreal’s approach

26 July 2021 | By

In the third and final instalment of an exclusive mini-series by International Airport Review, Sarah Talbot, Project Manager and Airport Planner at ADM Aéroports de Montréal, discusses the intricacies of implementing ORAT within the airport’s major infrastructure projects.

Preparing JFK’s T4 for the new normal of air travel

26 July 2021 | By

Roel Huinink, President and CEO of JFKIAT, speaks to International Airport Review about how the airport has integrated camera-enabled technology into their airport operations, which provides real-time alerts on social distancing and indicates where resources and staff are best deployed.

Smart, seamless, stress-free

22 July 2021 | By

With the new airport set to begin operations in 2026, Tom McCormack, Chief Technology Officer at Western Sydney Airport, describes how the airport is being designed with the future of seamless travel in mind.

How private aviation has become the new normal

21 July 2021 | By

David Gitman, President of Monarch Air Group, examines how the executive air industry has evolved during the pandemic to the point where it is the first option for passengers who are seeking full control of their travel experience.