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How Airports & Passengers Benefit from Seamless Tech

12 October 2022 | By Rezcomm

There’s more to seamless airport technology than improving safety and efficiency. Read to discover the benefits for both airports and passengers.

Six Steps to Creating a Contactless Passenger Journey

29 September 2022 | By Rezcomm

As airports invest in more contactless technology, we discuss the necessary steps to ensure it is implemented effectively with maximum benefits for all.

Efficiency and agility for supporting operational decision-making at the airports operated by Zurich Airport Brasil

23 September 2022 | By Fábio Marques da Silva, Jorge Borba, Kleyton Mendes Peixoto, Ricardo Bresolin, Vanessa da Silva Ferreira Bezerra

Ricardo Bresolin, Operational Planning Coordinator at Zurich Airport Brasil, along with his co-authors, tells International Airport Review about their new data-collecting platform which is helping them make better operational decisions.

How airports can use mobile apps to improve passenger loyalty

22 September 2022 | By Rezcomm

We share the key benefits of mobile apps for airports and their passengers and discuss how they can be used to improve passenger loyalty.

Operational effectiveness, efficiency or excellence?

21 September 2022 | By Damian Ellacott

Damian Ellacott, Chief Operating Officer at Dammam Airports Company (DACO), explores the terms operational effectiveness, efficiency and excellence, focusing on airport operations, but argues that commercial and support functions all contribute significantly to the success of an airport ecosystem.

Promoting seamless travel through the launch of digital twin technology

21 September 2022 | By Lynette DuJohn

North America’s best airport is connecting its employees, community, and economy to data, ideas, and new technology. Lynette DuJohn, Vice President, Innovation and Chief Information Officer at Vancouver International Airport explains more.

Baggage operations at London City Airport

19 September 2022 | By Alison FitzGerald

Alison FitzGerald, Chief Operating Officer at London City Airport, tells International Airport Review about the airport’s unique baggage handling operations, which they choose to insource, rather than outsource.

The importance of implementing family assistance plans at airports

14 September 2022 | By Monica Maccaferri

After the Red Air flight that caught fire at Miami International Airport when its landing gear collapsed on the runway, Monica Maccaferri, Emergency Team Coordinator at Bologna International Airport speaks to International Airport Review about why airports should implement a family assistance plan and why well-trained staff can help ensure…

Accelerating recovery with non-aeronautical revenue

13 September 2022 | By Rezcomm

Is non-aeronautical the key to airport recovery post-pandemic? We examine how airports can untap their existing non-aeronautical revenue streams.

What’s in store for Hamad International Airport

9 September 2022 | By Lily Mae Pacey (International Airport Review), Sujata Kumar Suri

At Passenger Terminal Expo 2022, International Airport Review Editorial Assistant, Lily Mae Pacey, sat down with Sujata Kumar Suri, Vice President of Strategy and Commercial Development at Hamad International Airport, to discuss the future passenger journey and how digital changes made during the COVID-19 pandemic are here to stay.

Queen Alia International Airport stands out for passenger satisfaction and service excellence

7 September 2022 | By Nicholas Claude

With customer satisfaction high on its priorities checklist, Queen Alia International Airport has gone to great lengths over the past decade to ensure its new terminal delivers a welcoming, comfortable and authentically Jordanian travel experience at the heart of the Middle East. Nicolas Claude, CEO of Airport International Group explains more.

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