Mind the app
Matt Horobin, Director of Brand & Digital at Dubai Airports, explores the plusses and pitfalls of airport-to-passenger engagement.
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Articles
Undaunted by big data: Embracing the revolution in the world of airport
Helios' Claire Blejean unveils the incredible potential of big data for the world of aviation and airport.
The importance of storm water drainage for airports
Steve Cooper discusses the important of storm water drainage for airports citing case studies including Seattle-Tacoma's as a current example...
Digital transformation and its effect on the passenger: Creating a travel eco-system
Currently, the aviation industry is advancing to a place where companies see themselves not just as an airport or an airline, but more a mobility or travel eco-system. Georg Baust, Managing Consultant at Lufthansa Consulting, explores the new avenues that are available to the sector to provide a ‘door-to-door’ travel…
Context-awareness revolutionising airport apps
Renaud Irminger, Director of SITA Lab explores the use of airport apps and how valuable they can be to enhance the passenger experience.
Are airports ready for ‘Baby Boomers’?
The segment of our population with the highest disposable income isn’t immune from ageing and the next generation of over 65s represents an unmissable opportunity for the air travel industry. Roberto Castiglioni, member of the UK CAA Access to Air Travel Advisory Group and Chair of the easyJet Special Assistance…
Efficient operations lead to satisfied passengers
Helsinki Airport, operated by Finavia, is Finland’s main airport and is a popular transfer point between Asia and Europe thanks to its geographical position and range of fast, efficient transfers. Building on these strengths required a new approach, as Eero Knuutila, Head of Service Development at Finavia, explains.
Saudi Arabia’s GACA: Unveiling the Kingdom’s aviation network
Speaking exclusively to senior members of GACA, Saudi Arabia's civil aviation authority, International Airport Review discovers how the Kingdom are making the move towards the privatisation of its airport network and infrastructure.
Innovation, innovation and innovation | Pittsburgh CEO Christina Cassotis
The US airport ageing infrastructure has long been a growing issue. Roy Manuell speaks exclusively to Pittsburgh CEO Christina Cassotis in Dubai about why innovation represents the answer.
Crisis response: Equipping airports with the tools to meet human needs
ACRP guidebook outlines best practices for airports in responding to individuals following an aviation disaster or critical incident.
OAG look into the speed of Saudi Arabian airport infrastructural growth
Following the news this month, that the Saudi Arabian government has awarded contracts to major regional and international firms to develop five airports within the region, John Grant, Senior Analyst at OAG offers his thoughts.
The privatisation of the FAA: Does it go far enough?
David McMillan, the former DG of Eurocontrol, Chair of the ATM Policy Institute, argues that Trump's proposed privatisation of the ATM network is a good but improvable decision.
Top 20 airports by passenger growth | 20 years of International Airport Review
Ever wondered which airport is currently the fastest growing in the world? How many of the world’s top 20 are situated in Asia? Find out in our latest instalment of the anniversary series…
Exclusive: Heathrow on expansion and the digital revolution
International Airport review speaks exclusively to Heathrow's Jonathan Coen about finding ways to ensure passenger satisfaction in the digital age.
Personalising ancillary sales all the way through to mPOS
Personalisation and passenger experience are key. Here's an analysis as to whether the ancillary payment processes in place are fit for purpose...
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