London Luton Airport: What’s to come in 2018?
With 2017 behind us, we hear from Nick Barton, CEO of London Luton Airport, as he tells us about what the new year holds for the British capital's fastest growing airport.
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Making a meal out of leftovers: the untapped potential of foreign currency collections
In a world quickly becoming cashless, travel is proving a notable exception – and there’s often some sticking around in the passenger’s pocket when they board a plane home. Scott Hutchings of Global Coin Solutions tells us more about how airports can use this leftover cash to help local and…
The future of border control is fast, safe and automated
With airports the world over braced for carnage as the Holiday rush begins, capacity and waiting times will be on every operator's mind. Chris Gilliland of Innovative Travel Solutions tells us about how Vancouver International is tackling its winter rush.
A holistic approach to a seamless passenger experience
Passenger experience is being left behind in the technological revolution that is streamlining most other sectors of airport operations. Human Recognition System's Simon Meyer tells us more about what the passenger wants and how airports can meet their demands.
The past, present and future of Airport Carbon Accreditation: a Q&A with ACI EUROPE
ACI EUROPE's Carbon Accreditation Scheme saw an increase of participants to 209 airports, meaning cooperating airports now cover 41.5 per cent of global passenger traffic. We caught up with Marina Bylinsky, Head of Environmental Strategy & Intermodality at ACI EUROPE, to ask her what the future holds for airports going…
Webinar Review: Addressing the challenges of Total Airport Management
On 22 November 2017, International Airport Review hosted a webinar in association with Leidos, which explored how best to deal with the complexities of airport ecosystems in the context of the whole airport process. Here Leidos colleagues John Bissett (Business and Account Director), Ade Edwards (Technical Director – Global Airports),…
One ID: Preparing for end-to-end seamless travel across borders
Seamless passenger flow is a hot topic in passenger facilitation and although the industry has started to develop and implement this, preparation for the next phase cannot wait; a digital identity to be used globally. Here Annet Steenbergen, Chair of IATA’s Passenger Facilitation Working Group, aims to set out a…
Morphing emerging tech into seamless travel experiences
Brian Cobb, Vice President of Customer Experience at Cincinnati / Northern Kentucky International Airport (CVG), explores how the airport is integrating non-traditional tech into the aviation ecosystem.
Dublin Airport: Going beyond to deliver a seamless travel experience
Dublin Airport is seeing a continued positive trend in passenger numbers. John Seely, the airport’s Technology Projects Manager, explains here that creating a seamless and enjoyable travel experience is at the heart of everything the airport concentrates on for its customers.
Bergen Airport: Gateway to the fjords
In any airport it is important to know where you are and where you are going. The same principles apply to the task of designing an airport. Is the airport communicating a sense of place? Where is the airport headed in terms of size and forecasted passenger numbers in the…
Overcoming the hurdles of building a modern terminal
The City of New Orleans has been recovering from Hurricane Katrina since 2005 and the North Terminal Project at Louis Armstrong New Orleans International Airport is one of the most visible symbols of the rebuild and investment in infrastructure of this ‘World-Class City’. While the pre-Katrina population has not quite…
Regional branding plays big role in CVG modernisation project
Cincinnati/Northern Kentucky International Airport (CVG) is in the midst of a $6 million terminal modernisation project to upgrade its terminal and two concourses throughout the remainder of 2017 and early 2018. Candace McGraw, Chief Executive Officer of CVG, provides details of the renovation project, highlighting the importance of regional branding…
One ID: Preparing for end-to-end seamless travel across borders
Seamless passenger flow is a hot topic in passenger facilitation and although the industry has started to develop and implement this, preparation for the next phase cannot wait; a digital identity to be used globally. Here Annet Steenbergen, Chair of IATA’s Passenger Facilitation Working Group, aims to set out a…
AFFF hangar spill: Better outcomes, minimal environmental impacts
Extensive media coverage was given to a 22,000-litre spill of Aqueous Film Forming Foam (AFFF) concentrate from an aircraft hangar at Australia’s Brisbane Airport on 10 April 2017. Much of the media coverage included headlines such as “Toxic foam spill”, “Calls for AFFF ban”, and “Toxic foam begins Class Action”,…
Wildlife strike risk management: Why must the industry work together?
Henrique Rubens Balta de Oliveira, Wildlife Strike Risk Advisor at Brazil’s Aeronautical Accidents Investigation and Prevention Center (Cenipa), explores the diverse ways to proactively manage wildlife risk.
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