Ground Handling In-Depth Focus 2017
In this in-depth focus we examine how the efforts of airports and airlines to raise passenger satisfaction levels through improved on-time performance places huge pressure on ground handling procedures.
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Security In-Depth Focus 2017
Protecting passengers, airport staff, airport infrastructure and aircraft from malicious harm, crime and other threats is a constant battle that our industry must combat. In this in-depth focus, we explore the latest in crisis management and communication techniques, and how the threat to civil aviation continues to evolve.
ATC/ATM In-Depth Focus 2017
With air capacities reaching their max, the airport industry is continually under pressure to invest in modern ATC/ATM solutions and establish new methods that can help relieve restrictions. This in-depth focus explores the challenges airports face in air traffic control and management, but also highlights the options available to progress…
Gate Check: Why It’s Time to Design Airports For People
Within the travel industry, airports strive to create a memorable (and positive) passenger experience to generate higher revenue and stronger customer loyalty. Some have found more success than others (though usually in small increments), but until airports start taking a fundamentally different – and holistic – approach to consumer experience,…
Passenger experience: Creating a superior experience
Heather Lissner, Public Information Manager for the City of Phoenix Aviation Department, reveals the ambitious terminal modernisation programme that will transform Phoenix Sky Harbor International Airport and elevate the passenger experience to an entirely new level.
Dealing with drones
Drones are here, and they are here to stay. There are a myriad of exciting and smart ways in which drones can be used for both commercial activities and public service – from delivering medical supplies to remote locations, through to surveying pipelines and delivering parcels – as well as…
TBS at Heathrow and beyond
Can the implementation of air traffic controller tools increase the resilience and capacity of airports? Andy Shand, General Manager for Customer Affairs at NATS believes so and in this article he showcases the proven use of Time Based Separation (TBS) at London Heathrow – the world’s busiest two-runway international airport…
Interview Spotlight with Andreas Delhusen
Andreas Delhusen, President and CEO of DHF Airport Systems AB, discusses how intelligent alarm management software can improve airfield lighting systems and enhance operational efficiency.
Managing Jetstar’s mixed ground handling environment
Jetstar Airways is the Qantas Group’s low-cost carrier. Launched in 2003, it has significantly grown its aircraft fleet and now carries 20 million customers to 38 domestic and international destinations across the Asia Pacific region. The ground handling environment is mixed with Jetstar self-handling in seven airports and using third-party…
Sustainability: A key driver in the expansion of Oslo Airport
Gudmund Stokke, Founding Partner of Nordic – Office of Architecture, provides details of the construction and design elements of the new terminal at Oslo Airport which has set new standards in airport sustainability.
Streamlining security: A Q&A with Point FWD’s Robert Schuur
Robert Schuur, Consultant at Point FWD discusses the company, its relationship with Amsterdam's Schiphol Airport and what he's most excited about in the field of airport security.
Routes to revenue: How cargo is propelling growth at DFW
Milton De La Paz, Vice President of Airline Relations at Dallas Fort Worth International Airport (DFW), explains how a multi-tiered cargo strategy has helped the airport boost its cargo capabilities and gain recognition as an international leader in logistics transportation.
Why the shared use airport lounge is gaining ground in the US
Nancy Knipp, Senior Vice President at Airport Lounge Development explores the reasons behind the rise of the shared airport lounge in the United States.
Moving towards timely and successful airport A-CDM 2.0 implementation
Velis Eleftheriou – an independent A-CDM and TAM consultant – writes that the time has come to extend A-CDM into passenger terminals and to link this essential concept with the equally important concept of passenger experience.
Creating airports of tomorrow in a changing aviation landscape
Colleagues Rogier Doffegnies, Alex Jansen and Gé Smit from 2ndSense AirportCreators delve deeper into the changing world of airport development.
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