Issue 3 2024 International Airport Review

In this issue:

LEADERS’ SERIES

2024 the year of reclaiming titles: Toronto Pearson International Airport

Deborah Flint, CEO of Greater Toronto Airport Authority (GTAA)

PROJECT FILE

Creating a commercial airport with a private terminal experience: Red Sea International (RSI)

Michael White, Chief Commercial Officer of Red Sea International Airport

AIRPORT ACCESSIBILITY

Enhancing airport accessibility at Carrasco International Airport

Federico Cabrera, Operations and Experience Manager at Aeropuertos Uruguay

AIRPORT DEVELOPMENT

Bangalore Airport’s visionary expansion: A new era for Southern India’s aviation hub

Satyaki Raghunath, Chief Operations Officer of Bangalore International Airport

WINTER OPERATIONS

Mastering winter skies: runway winter maintenance is like a carefully rehearsed dance routine

Pyry Pennanen, Head of Airfield Maintenance, Finavia, Helsinki Airport

FEATURE INTERVIEW

Emirati culture and hospitality headline at Zayed International Airport

Elena Sorlini, Managing Director and Chief Executive Officer, Abu Dhabi Airports

WORKFORCE

Engaging the next aviation generation

Dr. Roxani Athousaki, Assistant Course Director and Interim Course Director, Coventry University, Wroclaw

EDITOR’S PICK

Gen Z travellers have come of age, and airports are here for it

Karen Mazurkewich, Vice-President of Stakeholder Relations and Communications, Toronto Pearson Airport

BIOMETRICS

Indian aviation soars high with Digi Yatra’s biometric-enabled passenger experiences

Suresh Khadakbhavi, CEO, Digi Yatra Foundation

VOICE OF THE INDUSTRY

Revitalising African aviation: A vision for connectivity, growth and sustainability

Adefunke Adeyemi, Secretary General, African Civil Aviation Commission (AFCAC)

AIRPORT EXPERIENCE

Behind the success: DFW’s secrets to excellence and future innovations

Sharon McCloskey, Vice President of Customer Experience, Dallas Fort Worth International Airport

SUSTAINABLE AIRPORTS

Pioneering sustainable aviation at SEA Milan Airports

Alessandro Fidato, Chief Operations Officer, SEA Milan Airport

FUTURE VISION

Preparing for the future of travel at Denver Airport

Phillip Washington, CEO, Denver International Airport (DEN)

AIRPORT RETAIL

Navigating the future of airport concessions: An Interview with Sabine Trenk, CEO of Fraport USA

Sabine Trenk, CEO, Fraport USA

NON-AERONAUTUCAL REVENUES

Enhancing the F&B and retail offering at Helsinki Airport

Nora Immonen, Vice President and Director of Commercial Services Business. Finavia

PASSENGER EXPERIENCE

Developing a local F&B and retail programme for San Francisco Airport

Cheryl Nashir, Director of Revenue Development, San Francisco International Airport

DIGITAL TRANSFORMATION

Promoting innovative technologies to reduce reliance on manpower at Tokyo Narita Airport

Tatsuya Narukiyo, Chief of DX Development and Planning department, Tokyo Narita International Airport

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