Guide To…Operational Efficiency

Operational efficiency is crucial for airports as it improves passenger experience, cuts delays, and optimises resource use. Efficient processes, from check-in to security and baggage handling, streamline operations, lower costs, and enhance safety. This ensures seamless travel, punctual flights, and sustainable growth in a progressively busy aviation sector. In this Guide to we hear how one airport is balancing operational efficiency and passenger experience, and how another delivered one of the largest logistical head of state operations ever seen at a UK airport.

Articles featured:

• Climb every mountain
  Ronald Leitch, Operations Director, Glasgow Airport
• Balancing operational efficiency and passenger experience: The Zurich Airport Brasil approach
  Fernando Augusto de Castro, Head of Airports and Kleyton Mendes Peixoto, Airports Executive Manager, Zurich Airport Brasil

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