Issue 5’s Guide To Baggage Handling

Uniting a passenger with their luggage in their destination airport is hugely important to the passenger experience and innovation in baggage handling has been slow compared to other areas of the airport experience with many airports are still operating with the same technology that they have had for years. In this Guide To, we hear from two airports who are installing new baggage handling systems in their airports, Western Sydney International which aims to be “Australia’s best terminal”, and Guernsey Airport, which is installing a brand new multi-million-pound state-of-the-art hold baggage screening system.

• Baggage handling at Australia’s best terminal
  Simon Hickey, CEO of Western Sydney International Airport
• Introducing a new HBS system at Guernsey Airport
  Steve Langlois, Head of Passenger Operations and Aviation Security at Guernsey Ports