Issue 2’s In-Depth Focus on Seamless Travel

With the spectre of COVID-19 still upon the world, it is now more important than ever that airports work towards creating a seamless travel experience for their passengers by reducing contact between staff and travellers, implementing contactless technologies and biometrics. In this month’s In-Depth Focus, we hear from three airports who are striving to do just this and smooth the return for passengers and help them feel safe in the airport environment.

• Investing in seamless travel experiences at Teesside Airport
  Phil Forster, Interim Managing Director of Teesside International Airport, explains how the airport is gearing up for an increase in demand for travel and promoting seamless passenger journeys.
• Re-designing seamless travel at Istanbul Airport beyond the pandemic
  Ersin İnankul, Chief Digital and Commercial Officer at Istanbul Airport (IST), talks to International Airport Review about the airport’s quest to offer a completely seamless passenger experience through touchless technologies, artificial intelligence and biometrics.
• Smart, seamless, stress-free
  With the new airport set to begin operations in 2026, Tom McCormack, Chief Technology Officer at Western Sydney Airport, describes how the airport is being designed with the future of seamless travel in mind.