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Biometric boarding capabilities launched at JFK Airport’s Terminal 4
Biometric boarding has been introduced in JFK Airport's Terminal 4 to enhance customer experience and employee safety.
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John F. Kennedy International Airport (JFK)
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Groupe ADP wins several contracts for consulting and planning in the U.S.
Merchant Aviation has won a series of new contracts across the U.S. including the $340 million investment in the JFK development.
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ACI World recognises 19 airports who have committed to customer experience
Airports are accredited on customer understanding, strategy, measurement, operational improvement, governance, airport culture, service design/innovation, and airport community collaboration.
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Passenger experience: Delta, pioneering a seamless experience
In December 2018, Delta – in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport and the Transportation Security Administration – unveiled the first biometric terminal in the United States. In a growing world that’s getting increasingly complicated, airports and airlines are turning to technology to streamline…
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New route launched between Edinburgh and Boston
Following Delta's first route from Edinburgh, with JFK as the destination, the second will fly to Boston and operate throughout the summer.
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JFK and Vision-Box roll out facial recognition boarding
JFK Airport and Vision-Box have signed an agreement to modernise passenger processing and roll out one of the largest biometric boarding platforms in the U.S.
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PANYNJ aims to have a 100 per cent electric shuttle bus fleet by the end of 2020
The Port Authority of New York and Jersey has announced that 50 per cent of its shuttle bus fleet at the three major regional airports will be all-electric by summer 2019.
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IATA calls for cooperation in the USA for the sake of aviation
In his speech at the International Aviation Club in Washington, D.C., Alexandre de Juniac, highlighted the importance of both Government and Industry working together to reap the continued benefits of aviation.
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Real-time updates now available at Port Authority Airports
Real-time information is now available on airport websites and terminal monitors for passengers travelling through JFK, LaGuardia, Newark Liberty and New York Stewart.
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ACI World say major investment in infrastructure is imperative
According to ACI, global passenger traffic is expected to exceed 20 billion by 2039, as such, infrastructure will have to adapt accordingly with major investment to accommodate the growth.
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JFK’s new solar panels will help reduce green house gas emissions
The Port Authority Agency plans to install more than 10 megawatts of solar power at JFK, in a bid to reduce greenhouse gas emissions, while providing local low-income residents the opportunity to purchase clean energy at reduced rates.
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Want to enjoy an easy, relaxed airport experience? It’s all about waiting
Waiting in line is considered by some to be almost as bad as torture, but it’s one of life’s inevitabilities. But, what if there was a way to make airport queues move faster and keep the experience more pleasant for those in line? It all comes down to understanding why…
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dnata expands and invests in Los Angeles International Airport
With operations now in 87 airports in 13 countries, dnata adds Los Angeles International to its ground handling portfolio.
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The digitisation of cargo across aviation, as told by Delta
With the age of digitisation racing forward we asked Delta how the digitisation of cargo transport has, and will, affect the customer. Vice President of Delta Cargo, Shawn Cole, provides a glimpse as to what the future holds for cargo transportation.
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Edinburgh Airport announces another trans-Atlantic route
A new route to Boston will be introduced to the growing number of destinations at Edinburgh Airport, with Delta Air Lines operating the service for summer 2019.
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