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Gatwick Airport welcomes newest team member, Gail the chatbot
Wouldn't it be easier if you could ask your phone for flight and airport information? Gatwick have introduced AI bot Gail to aid passengers' journeys.
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London Gatwick Airport (LGW)
Website: www.gatwickairport.com
Gatwick Airport is the second busiest airport in the United Kingdom after London Heathrow. Located south west of London near the town of Crawley, London Gatwick has one operational runway and two passenger terminals.
Of all the London airports, Gatwick is unique in its provision of the three main business models: full service, no frills and charter.
Gatwick’s three main resident airlines are British Airways, EasyJet and Norwegian.
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New terminal route will result in faster journey times through Gatwick
Gatwick invests £24 million in new dedicated domestic arrivals route to optimise how passengers move through the airport infrastructure.
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Gatwick Airport offers more sustainable public transport options
Bus access through Gatwick Airport is improved with a £3.8 million upgrade including new facilities for people with reduced mobility.
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Gatwick gets overwhelming support for use of standby runway
Two-thirds of respondents to public consultation support Gatwick’s intention to build capacity by making best use of existing runways. Consequently the airport is no longer actively pursuing plans for an additional runway.
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Jobs at risk if UK air transport competitiveness is not safeguarded
IATA has warned that up to 120,000 jobs supported by air transport could be at risk from an erosion of UK air transport competitiveness.
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UK Government announces funding to upgrade Gatwick train station
The investment from the UK Government to upgrade Gatwick Airport's train station will include a larger concourse, five new lifts and eight new escalators.
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LJLA awarded the UK’s only 5-star airport rating for flight punctuality
Liverpool John Lennon Airport (LJLA) beats all other UK airports with the only 5-star on-time performance and punctuality in the UK.
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Gatwick recognised for improving services for passengers with reduced mobility
Gatwick's recent award recognises its investment into staff training as the airport focuses on giving every passenger an equal opportunity to fly.
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Environment and community are key to sustainable growth at Gatwick
Recent report reveals the steps Gatwick has taken to become more sustainable seem to be working: Zero waste is sent to landfill, Gatwick focuses on sourcing from local suppliers and the noise footprint of the airport has decreased.
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Top five airport trends to boost airport aeronautical revenues
As capacity continues to rise, airports are focusing upon how they can manage their revenues in the most efficient way, to improve cash flow.
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Face-to-face with Chris Woodroofe, Gatwick’s Chief Operating Officer
In an exclusive video interview with Chris Woodroofe, International Airport Review’s Editor, Tara Nolan, discusses the COO’s career path, how the Gatwick community has been brought together and the strategy that is in place for the forthcoming decade.
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Pro-active accessibility ensures the same experience for everyone
It is the aim of an airport to ease the journey and ensure it is a positive experience for all passengers, including those with reduced mobility or additional needs. Although the intention is the same, how airports are approaching this varies.
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Gatwick records year of growth in both capacity and connections
Income per passenger has grown by 4.5 per cent in the last year as Gatwick serves 46.4 million passengers, including an extra 1.1 million long-haul passengers.
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Gatwick becomes first UK airport to host reusable coffee cup trial
The trial aims to offer a new approach to reuse, helping customers reduce disposable cup usage within closed environments such as travel hubs.
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Gatwick Airport’s noise footprint shrank by seven per cent throughout 2018
New aircraft in service at Gatwick are up to 50 per cent quieter than the aircraft they replace and are set to become the ‘workhorses’ of Gatwick’s fleet; helping to reduce the airport's noise footprint.
Chief Executive Officer
CEO
Chief Operating Officer
Head of Operations, Safety and Emergency
Chief Strategy Development Officer
Head of Operations
Airport General Manager
CEO
Chief Executive Officer