60 seconds with… our Interactive Decision Making webinar speakers
Posted: 5 December 2018 | International Airport Review | No comments yet
As the last in the series for IATA and ACI’s NEXTT vision, we get to know the speakers of the Interactive Decision Making webinar.
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Henk Mulder Head, Digital Cargo, IATA | Marie Masserey Head of Industry Architecture, IATA | Serge Yonke Nguewo Senior Manager, Facilitation and IT, ACI World |
Role within the NEXTT vision?
MH: Develop vision for digitalisation of air cargo
MM: Alignment of various initiatives from scheduling, through distribution to airport operations
SYN: Addressing digital transformation in the aviation industry
What do you think the biggest challenges for aviation in the next 20 years will be?
HM: Sustainability
MM: Managing the environmental impact
SYN: Staff shortage
How do you think we will cope with this?
HM: Manage transport as a limited resource
MM: Environmental impact will be a key factor in all industry decision making
SYN: Generate interest to young people and non-aviation people
What do you think will change the most in the next 20 years of aviation?
HM: Scale; I expect the scale of all activities and infrastructure to increase dramatically
MM: The industry will move from schedule-based services to transportation on-demand
SYN: The use of drones for passenger and cargo transportation
How can real-time interactive decision making help the passenger?
HM: Insulate the passenger from complexity of air transport; making the experience transparent
MM: The passenger will become an active participant in the process
SYN: In being proactive
What is the main issue raised in your webinar?
HM: Develop transparent and direct access to data to support airfreight industry
MM: Moving to real-time decision making on an industry scale requires the industry to transform its data exchange ecosystem.
SYN: Raise awareness among aviation industry stakeholders for better collaboration
Join our free webinar: Beyond silos: How ecosystem thinking elevates the airport experience
In today’s complex aviation landscape, airports are moving beyond siloed operations to embrace a new era of collaboration. This webinar focuses on how leading airports are using ecosystem thinking to adapt, personalize, and continuously improve every touchpoint, boosting both passenger satisfaction and non-aeronautical revenue.
Date: 13 Nov | Time: 10:00 GMT
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Related topics
Big data, Passenger experience and seamless travel, Passenger volumes, Regulation and Legislation, Sustainability
Related organisations
Airports Council International (ACI World), International Air Transport Association (IATA), NEXTT Vision (IATA & ACI)
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