Antigua Airport chooses CA+ to manage non-aeronautical operations

V.C. Bird International Airport (ANU), which is managed by the Antigua and Barbuda Airport Authority, has chosen the leading Concessionaire Analyzer+ (CA+) software solution to manage its non-aeronautical operations. This is part of ANU’s strategy to further boost the contribution made from the non-aeronautical sector.

ANU will be using CA+ to improve sales data collection processes so as to enable more efficient automation of contract management and analysis, replacing much of the spreadsheet and manual input of data that today dominates most airport commercial teams. CA+ will allow ANU to obtain a better insight of sales patterns and to work with concessionaires to evaluate and help improve their performance.

ANU will be fully automating the process of collecting detailed sales data from concessionaires as well as flight details from their operational systems and will be using the CA+ Business Intelligence platform to correlate sales with flight data as well as other operational information. This will enable ANU to measure and analyse sales performance through a number of dashboards and reports on the fly, providing better insights into their sales patterns in order to optimise its retail and food & beverage operations and performance. ANU will also be able to create their own BI dashboards based on performance KPIs.

In addition, CA+ will enable ANU to automate the revenue calculation process, and issue billing, interfacing with their own accounting ERP system. This will provide the airport with a holistic management tool for the entire non-aeronautical sector.

ANU is the international gateway to the Eastern Caribbean and beyond with a number of long-haul and intercontinental routes. ANU is the largest Leeward Islands airport handling over 850,000 passengers per year and accommodates over 10 airlines.

CA+ CEO John de Giorgio said “We’ve had growing interest from airports in the Caribbean who are recognising the importance of improved management and control of their non-aeronautical sector, and the revenue opportunities this brings, automating many of the processes and gaining the insight to be able to better work with their concessions to enable them to succeed. We are thrilled to be able to assist Antigua with their vision for growth and expansion within the Caribbean”.

Geneva George, Commercial Manager at Antigua and Barbuda Airport Authority (ABAA) also commented on the project. “The ABAA stands firmly behind our motto ‘We Deliver’. In this same trend we are energized to showcase our newly built state of the art V.C. Bird International Airport (VCBIA) terminal and also to be compared with other first world countries in advanced technology.  We are excited to partner with CA+.  As we embark on this journey, we anticipate that this relationship will bring great rewards for us and our concessionaires.”

CA+ will next be showcasing their solution at the British-Irish Expo in Birmingham, UK, on the 8th and 9th June. Airports are welcome to discuss improving their non-aeronautical revenues, or get in touch prior to the event for an online demo by emailing [email protected].