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webinar

On-Demand: How Artificial Intelligence and biometrics are enhancing Air France’s baggage operations

Since 2023, Air France has been operating an innovative luggage identification solution in the framework of the RecoPhoto Programme at Paris Airport. Join this webinar to hear from Arnaud Cervantes, Fabien Dupre and Laurent Ismert as they will share their observations on the programme’s deployment, operational feedback and way forward.

Register now to watch this webinar for free now!

Existing luggage identification solutions could benefit from modernisation to increase efficiency. Today, operating costs associated to baggage repatriation, offloading bags in case of no-show passengers or managing damaged bag claims are time and resource consuming. With global passenger traffic forecast to double over the coming decades, these issues are set to compound even further.

Air France teamed up with IDEMIA Public Security to develop an AI-powered luggage identification solution, ALIX™, offering an innovative approach to help them enhance luggage management processes, reduce expenses and ultimately improve the passenger experience.

SPEAKERS

Arnaud Cervantes, Project Manager – Baggage Division, Air France 

At Air France for 20 years, Arnaud contributed to enhanced buyer skills before moving into information systems as project manager for applications to monitor engine parts, manage aircraft loading and baggage reconciliation systems and their deployment in France and/or abroad.

He is now the project manager for ALIX, since its origin in the baggage department.

Fabien Dupre, Head of Lost Luggage, Air France

With Air France for 22 years, Fabien worked for several years in operations as an agent, before becoming a team manager, first on the aircraft loading side, then on the customer handling side at the airport, before devoting himself to operational technical support, processes and aircraft and loading information systems. He is now Head of the Lost Luggage Department at Air France.

Laurent Ismert, Product Manager, IDEMIA Public Security

Laurent has worked in the engineering, program and product management in his 20+ years at IDEMIA.
He designed and managed the delivery of biometric solutions for governmental agencies in the Public Security and Identity sector throughout the world. The variety of its projects went from large-scale biometric Identification systems for person identification to biometric passenger facilitation solutions for Airlines and Airports.
More recently, he launched ALIX, an innovative solution for luggage identification for the Air Travel Industry.

 

KEY LEARNINGS

  • Get insights from Air France’s success story and the challenges that were met
  • Learn more about how AI and biometrics technology support luggage identification
  • Get inspired by an innovative approach to explore new ideas for your luggage operations

FAQs

Is the webinar free?
Yes – there is no charge to watch the webinar, either live or on-demand.

Can I watch the webinar later?
The webinar will be available to watch on-demand shortly after the live broadcast takes place.

What are the benefits of attending live?
During the live webinar, you will be able to pose questions to the speakers, which will then be answered during the live Q&A session at the end of the webinar.

How long will the webinar be?
The live webinar will last for up to sixty minutes

Who will be moderating?
To be confirmed.

What do I need to watch this webinar?
All you need is a computer with an internet connection. It is advised to use headphones where possible for your own comfort. 

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