Marco Troncone on revolutionising airport services: From city check-in, to “phygital” shopping and online travel agents

Join us for an insightful interview with Marco Troncone, CEO of Aeroporti di Roma, as he unveils groundbreaking innovations aimed at enhancing passenger experience and sustainability. Discover the newly launched ‘Airport in the City’ service at Roma Termini Station, allowing ITA Airways passengers to check in and drop off their luggage in the city. Marco shares the uptake of this service and its impact on tourists.

Explore the innovative Shop&Fly service, merging digital and physical shopping experiences at Fiumicino Airport. Marco discusses how this service is transforming passenger convenience and the unique ways they are informing travellers about these options.

Learn about the FlyAndVisitRome initiative, encouraging passengers with layovers to explore Rome, positioning Aeroporti di Roma as a forward-thinking online travel agent. Marco also delves into the recent Supplier & Partner Summit and the launch of the ÈLEVATE programme, which focuses on integrating sustainability practices with commercial partners and procurement.

Watch the exclusive interview with Marco Troncone, airport CEO now!

C: ADR

About the interviewee

Marco Troncone, Chief Executive Officer of Aeroporti di Roma, joined the airport at the end of 2011, initially dealing with strategic planning and relations with the Board, subsequently becoming Chief Financial Officer and co-ordinating the assets of the group and airport development strategies in Italy and abroad. Troncone was appointed CEO of ADR in April 2020. He is also the CEO of Azzurra Aeroporti SpA and the Vice President of Aéroports de la Côte d’Azur, as well as a Board Member of Aeroporto di Bologna SpA.