Sydney Airport modernises operations with Veovo’s advanced technology platform

Sydney Airport has taken a significant step in enhancing operational performance by rolling out Veovo’s Intelligent Airport Platform. The investment in a new operations system comes at a crucial time as air traffic rebounds to pre-pandemic levels, requiring the airport to operate smoothly, minimise delays in aircraft turnaround and maximise terminal and airside capacity use.

The new platform has been designed to improve efficiency, reliability, and collaboration across the airport. It accomplishes this by automatically integrating and verifying data from various sources like air traffic, baggage handling, and airlines into a central Airport Operational Database (AODB). This data is then presented with a “manage by exception” approach, offering insights to airport staff and aviation partners through a user-friendly web portal, with personalised alerts and recommendations supporting quicker and better-coordinated decision-making.

The deployment also included the modernisation of the airport’s Flight Information Display System (FIDS), delivering relevant information to more than 1250 digital displays across Sydney Airport’s terminals to keep travellers well informed.
The new platform introduces a much more streamlined process for software updates, enabling the airport to adapt swiftly to new requirements and access technology advancements more rapidly. Veovo is also responsible for overseeing and maintaining the underlying operations infrastructure at Sydney Airport, working within a managed service framework.