Enabling smarter decisions from drive way to runway with terminal-wide passenger flow management

Cincinnati/Northern Kentucky International Airport (CVG) has adopted Veovo’s curb-to-flight flow management technology to better understand passenger movement beyond the security checkpoint and into other areas of the terminal and concourses. The solution enables CVG to make daily operational decisions and long-term facility improvement plans. For example, by understanding gate arrival patterns by flight, CVG can adjust call-to-gate times or airline gate assignments to minimise crowding. The airport can evaluate the effect disruptions have on passenger behaviour and prevent issues and mitigate their impact. Dwell and flow data can also drive strategic plans for layout configuration, signage, food and beverage placements and gate assignments.