Avalon Airport is first Australian airport to introduce touchless check in

Avalon Airport has expanded its relationship with Elenium Automation, making it the first airport in Australia to implement touchless self service.

Adopting the touchless technology demonstrates Avalon Airport’s commitment to providing passengers, airline partners and staff with an effective, rapid response to the current COVID-19 virus.

Touchless, patent-pending technologies that can measure a passenger’s vital signs including temperature, respiratory rate and heart rate will be available at Avalon Airport kiosks and bag drops to assist in the fight against COVID-19 and other transmissible illnesses. 

Avalon Airport CEO, Justin Giddings, said: “The partnership between Elenium and Avalon demonstrates how quickly a response to the COVID-19 virus can be implemented. This solution will allow passengers to go through the self-service experience without touching a device, thereby providing a seamless, intuitive and safe method of moving quickly through the airport.”

Instead of touching screens, passengers at Avalon will control their interaction with the kiosks and bag drops via head movement. Cameras in kiosks and bag drops will link the movement of the passenger’s head with the movement of a cursor on the screen. In addition, passports can be read by holding them open in front of a camera, rather than by inserting them into a passport slot. This technology reduces the risk that a virus is transferred between multiple passengers touching the same devices.

Elenium Automation CEO and co-Founder, Aaron Hornlimann, said: “While this is a very difficult time for the aviation industry, we have an opportunity to make the changes for passenger safety and wellbeing that will increase their confidence. We are very excited that Avalon is working with us to ensure the airport is in a great position to rebound from this crisis by giving their passengers and team a streamlined, safe airport experience.”