ICM Airport Technics to install self-service auto bag-drops at Singapore Changi Airport

ICM Airport Technics, a global leader in self-service bag-drop and baggage handling solutions, has signed a contract with Changi Airport Group (CAG) to supply and maintain Hybrid auto bag-drop (ABD) units.

The units can be used either as self-service bag-drop machines or conventional check-in counters. They will be installed progressively at Changi Airport.

Richard Dinkelmann, managing director at ICM Airport Technics Australia, said, “We are proud to secure our partnership with Changi Airport Group, and roll out our advanced self-service bag-drop solution. Our technology has been received incredibly well – ICM Airport Technics has been awarded recent contracts for self-service bag-drop solutions at airports in Montréal, Milan (Malpensa), Munich, and Johannesburg. It is an exciting time and we look forward to continually transforming the traveller check-in process and bringing it forward into the 21st century.”

Ang Siew Min, vice-president of airport operations management at CAG, said, “With the wider adoption of self-service bag-drop machines at Changi Airport, passengers can look forward to a faster and more convenient check-in experience.

ICM Airport Technics has successfully introduced its ABD technology at other international airports, including Auckland International Airport in December 2015. More airports around the world are witnessing the benefits of the technology and the seamless bag drop-off experience offered to busy passengers looking to save time.